I am a registered sole trader operating as Lynne Round - LSR Editorial Services. I offer proofreading services to authors, students, businesses and publishers. My client/customer base is worldwide.
This policy describes how I protect and make use of the information you give me.
If you are asked to provide information, it will only be used in the ways stated in this policy.
Why do I collect data from you?
I gather and use certain information about you to allow the smooth running of my business. I will use this information to:
- respond to your requests for information (e.g. regarding my availability or to give a quote for editorial services)
- allow me to contact you while an editorial project is ongoing
What information do I collect from you?
I will collect your name, postal address, email address, telephone number and details relevant to your project (e.g. nature of project, project length, etc.).
How do I use this data?
The data I collect is used as follows:
- For my internal accounting processes (e.g. so I can invoice you) and so that I am compliant with my tax authority (HMRC) should it request an audit.
- To contact you in response to your enquiry, quote or booking.
- To record your agreement to the terms and conditions of my editorial services.
I will never use this data for marketing or promotion purposes without getting your permission in writing first (for example, to publish your testimonial for me on my website).
A cookie is a small file which is placed on a computer’s hard drive, or in the browser memory, to make a website work, or work more efficiently for returning visitors.
My website is hosted by Vistaprint, and it use a cookie to count the number of unique visitors to the website, so that Vistaprint knows how many people visit the websites they are hosting. This information is reported to me via my website’s dashboard. This cookie does not collect information that identifies a visitor. It does not use or store any personally identifiable information and is not employed for any other purpose. By using this website, you agree that I can place this type of cookie on your device.
How do I collect your personal data?
I collect and store minimal information via the following methods:
- Contact form (via Vistaprint)
- Email (via Vistaprint)
Your information will never be shared with third parties unless you give me written permission to do so, or unless I am required to do so by law.
You can ask me to remove your data at any time.
How do I store your personal data?
All of your details and all project-related files are stored on a password-protected computer that only I control. Files are backed up regularly to an external hard drive, which is stored in a secure location.
I do not use cloud storage for client materials unless by prior arrangement (e.g. for the purpose of sharing files with clients via Dropbox or Google Docs).
How long do I keep your data for?
Because many of my clients are repeat customers, I do not delete data unless specifically requested to do so.
HMRC requires me to keep records for a minimum of 5 years after the 31 January submission deadline of the relevant tax year. Please ask if you want me to delete or amend your records. As long as I'm complying with HMRC's legal requirements, I'll action your request immediately.
With whom is your data shared?
No one, unless you request that I do so in writing, or HMRC elects to audit my business.
If you have any questions or requests for the modification or removal of your data, you are welcome to email me at firstname.lastname@example.org